Use of Voice Recognition Technology in Mobile Apps

by TOPS Infosolutions January 22, 2018
Voice Recognition Technology

By 2020, 30% of the web browsing sessions will be done without screen – Gartner

Gone are the days when you had access to the commands in the mobile apps just by only tapping on the screen.  With the arrival of Siri – Apple’s personal assistant on iPhone 4S resulted in the rise of speech recognition on mobile devices and today, easy-to-use voice recognition technology is revolutionizing the way people interact and is about to take the giant leap forward.

The reason for voice recognition is gaining traction these days is the level of hassle-free operations it provides. A step-by-step process of how it is done:

  • The user speaks some words by invoking voice recognition mobile app
  • The spoken words are processed by recognition software and converted to text
  • The converted text is then provided as input to the search mechanism which returns the results

Benefits of voice based mobile apps

  • Easier and Faster: Delivering the command with multiple taps on keypad was the only option before but with voice, communication is more natural, three times faster and hands-free mode is yet another benefit.
  • Works precisely: Typo errors can be avoided and streamlined operations enables higher productivity.
  • Security: Voice-dedicated processes are always secured; no-one can interpret one’s voice and requires less training.
  • Multiple uses: Voice recognition through mobile devices makes the life easy and can be carried out on the move. For instance: Use of voice based mobile apps while driving.

Why it is crucial?

By integrating voice recognition skills, you are not just limited to give commands by tapping the keypad in the mobile app. Typing the long statements is always cumbersome, but with the voice assistance capabilities you can make your mobile app independent and provide hands free interaction experience. Adopting voice technology, the mobile app developers will be able to increase the user-interaction, user experience and the mobile app commands would provide the unique way to addressing the UX concerns. Whether you want to avoid distractions or unable to manipulate the touch screen, a voice assistant can be your best friend and can prove to be the easiest solution!

But what abilities do the voice recognition software provides?

Personalized responses: Today, voice assistants like Amazon Alexa, Google Assistant and Siri are widely used and all of them can recognize different voices with the integrated voice recognition skills to create more personalized user-experience. So, mobile app developers will be able to built voice-based profiles in the mobile app to create more personalized experience for the users. For instance, if you ask your morning route, you will get info about your route and not your spouse’s; the same goes well for playlists, schedules, shopping list, travel info and much more.

Voice Push Notification: Generally, push notifications are in the form of text messages that usually do not disturb the on-going activity of the user but with the voice push notification, user gets distracted as it attracts user’s attention. There are pros and cons attached to it but voice push notification on mobile app offers a wide range of possibilities and is perfect for boosting mobile app engagement by connecting with customers when you want, wherever they are. Mobile app marketers needs to make sure that the sent voice push notifications are relatively important and needs to be timely done so that the users do not get irritated.

Pay by Voice: With the introduction of voice-driven digital assistants, voice-enabled payments in the digital banking solution has open a new avenue for customers for on the go payment. The interface in the mobile banking system is completely voice driven, hence gives the benefit of making transaction with the natural voice conversation. Additionally, remembering the PIN number is not required and customer can use its own voice because of voice biometrics authentication which is extremely safe and secured. When it comes to product purchasing, Alexa searches the eligible items from the order history f Amazon-prime and makes the use of 1-click setting to make the payment.

Voice for Home Entertainment: Voice assistants have changed the way people interact with the devices and not too far in future; it will be primary means to communicate in home. For instance, in the connected home, voice interface will discard the use of light switches, buttons, remote controls and much more. Your customers can ask their TV, set-top box to search for the programs, movies, tv shows, etc. With voice recognition, customers can solve the problem of increasing device functionality without adding extra taps and displays to streamlined designs.

The Final Word

Voice recognition technology being the next big thing in the mobile app development, tech companies like Facebook, Google, Apple, Microsoft, Amazon and many more are looking for the unique ways to implement natural-language user interaction. Because of its convenience and hassle-free operations it provides to the customers, integrating voice assistance can help to give edge to your business.

Looking to integrate the voice recognition technology in your mobile app? Feel free to reach out our team and it would be great to engage with you in realizing the strength of voice-enabled mobile apps.


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