Blog Category: On Demand

In recent times, on-demand services app development is acquiring wide popularity. The on-demand economy apps have entered into several industries, and segments like health and beauty, transportation and logistics, food delivery, repairs services, and so on go the endless list. Whatever the whys and wherefores the consumers have for utilizing the on-demand services, the level of accuracy, quality, swiftness, and client satisfaction are important values that shape the on-demand economy.

Nowadays, many on-demand innovations and startups are rising, which meets the consumers’ requirements by providing them indispensable services. The trend has become even more popular due to mobile apps’ growth, which is presently the most crucial tool of modern business.

If you are looking forward to developing a successful business in the on-demand market, you should consider the following points.

• • Find a user pain point – Developing a solution that meets the customer’s unique problem increases the rate of success for your business. You become a unique product in the market and can keep on improvising on the structure.

 

• • Decide on the service type — Come to a conclusion whether your app renders services instantly or on a scheduled basis. Instant services include food delivery, online medicine purchases, etc., whereas the scheduled services are set to serve at some point of time in the future, like doctor’s appointments. An instant service helps you cater to the rising demand through capable volume and supply, which is the next to concentrate on.

 

• • Reliable staff and supplies – A steady staffing and stable supply are essential to scale your business, despite the fact that you hire employees full-time or on a freelance basis.

 

• • Strengthen the core – Technology keeps your central business core safe and propels your success to a great level. So choose the right technology, the best way to reach and connect with your potential customers. It could be through a mobile app or web-based technology, or both.

 

• • Monetization – When you want to build a custom on-demand mobile app solution, there are two questions you should emphasize. It is how you build your on-demand app and also how you are planning to monetize it. Generally, monetizing an on-demand app is by taking a commission for each order. Another way is through subscriptions, but it is not widely preferred with on-demand software solutions.

 

• • Partner with experts – when you a new to the business or would like to develop from your current stand, having mobile app development experts by your side can help you a great deal. Go with the best mobile app development company in the USA to offer you the proper guidance and get the work done on point. It saves you from needless confusion on choosing the right technology, saves money and time.

 

Key features to integrate with an On-demand App.

The consumers’ interests and needs must be met at any cost to gain customer loyalty and increase the success ratio. The developers must keep this as a priority during On-Demand Mobile App Development.

Flexibility: The users must receive what they need from your app. Support is essential around the clock for better customer satisfaction.

Technology Integration: It should be simple to use, seamless, and ultimately the whole customer journey should be effortless on your highly intuitive platform.

Wise pricing strategy: Strategy is essential for determining the on-demand mobile app’s monetary value. The services offered should be designed by keeping the competitors’ strategies in mind.

Apart from the above, to create an engaging on-demand services app, the following essential features must be kept in mind.
Registration/access permission,

• Product or service search,
• Messaging and notification,
• Live delivery tracking, including time and geo-location,
• Payment gateway integration,
• Payment calculation,
• Ranking,
• Quick help desk

Benefits of On-demand Services Applications

To see success in any segment, it is essential to analyze the consumer needs to date and offer solutions based on that analysis. Studying the various technologies and opportunities at your disposal helps to deliver the best amenities to your clients. Here are some of the significant benefits offered by On-Demand Mobile App services.

• The main advantage of the on-demand mobile app is that the consumers can get everything anytime and anywhere, conveniently way without even going out.
• Accessing services is effortless and straightforward; a single click on their phone is sufficient.
• The technology simplifies and fulfills the vital and urgent needs of both the service providers and the customers.
• Enables the services to become instantaneous and accessible around the clock
• Ensures that accuracy, quality, speed, and client satisfaction are top-notch

Conclusion

Every startup, investor, or developer dream of building a successful solution from its very launch. Even though the journey to success might be difficult, they are willing to endure it for the long-term benefits. So, begin your way of preparing to overcome difficulties and make a life-altering experience for your customers and the world.

If this is what you dream of, then we are here to bring your ideas to life and jump-start your custom on-demand mobile app development. Reach our experts now for a free consultation. You can call us at +1 408-400-3737 or drop an email at: contact@topsinfosolutions.com

Native app development can be complicated and tedious. Android and iOS have various languages between them, like Java, Kotlin, and Swift. You can also make use of React Native, and the chances are that you will have to alter the way of the entire development.

If you wish to launch web apps, it reaches your customers directly, but in the case of a native app, you need clearance and certification from the independent app stores available for Android and iOS.

What is a Progressive Mobile App?

Progressive web apps make use of web standard technology, JavaScript, and JSON. It has the advantages of native apps, including performance and UI tweaks. Write once you work everywhere. You build it one time, and it works almost everywhere.

A progressive web app is a case of different technologies. They are capable of increasing the performance of your app. With added features, the merits across desktop and web always keep comparing against native apps, but many of these performances are also present on the website.

If you have a website, you don’t care so much about your mobile customers, a lot of these technologies can improve your website’s performance.

Discoverability and Future of Mobile App Stores

Since progressive web apps are websites, app stores don’t need their publishers’ permission to publish on their specific platforms. They are like website directories. The App stores will have to look at PWA sites, and if specific standards are met, they’ll automatically have a place in the store.

Putting progressive web and mobile apps right in the store eliminates the difficulty of discoverability and the problem of searching the website, logging in, and then pinning it to your home screen.

Many progressive web apps are present already, like Google Maps. All you need to do is pin it to your start screen and have a PWA of Google Maps. It uses your location and works exactly like the app.

Does the on-demand business need Mobile Apps?

Every business is exclusive and so requires a complete solution to cater to the requirements of customers. Today when the customer is too busy to reach out to you, you need to reach them and make it effortless to link with you. This way, you can hike up your sales, and that’s the reason on-demand mobile app development services have created a buzz in the IT market.

The best examples of on-demand businesses are Uber, NetFlix, AirBnB, etc. which have created a niche in the market space. They leveraged customer behavior and revolutionized the way people utilize on-demand services.

What is an on-demand Mobile App all About?

In the simplest term, it is developing custom mobile apps that can quickly and effortlessly meet the customer’s stand-alone requirements. Having a thriving on-demand business model and a user-friendly mobile-based platform, you have the secret formula for making it big.

Some of the essential must-have features to be incorporated are as follows:

• Easy, user-friendly interface to keep the user informed with the latest updates
• Let users add fresh services, edit an existing one, or delete functionality
• Efficient and straightforward order-tracking and delivery management
• Swift and secure online payment process for every transaction
• Tutorials, FAQs, and online help to resolve queries.
• Use of geo-fencing, GPS, and navigation
• Auto-filling address using social media accounts

The use of on-demand is on the rise, and so should the right feature integrations. All the susceptible paths must be looked for to enjoy highly extensible and useful mobile applications. If done correctly, these apps will surely add value to your business, making it more dynamic.

The significant benefits of having an on-demand mobile app are:-

• Provides more value to the customer:
• Help build a strong brand:
• Boosts profits:
• Open doors to unlimited business opportunities

Ways to Determine Your Target Audience

Another critical aspect that needs to be highlighted is the target audience. It is the segment for whom you are developing this application. It will give you a picture of whether the app will be used and the possibility of demand for your mobile app development.

By identifying the target audience for your app, you can perform the following: 

• Features can be developed in accordance with the user preferences
• Marketing campaign strategies can be planned
• The best and most apt monetization techniques can be used

Furthermore, the knowledge of the target audience is crucial for the mobile app development process. For example, if you are developing an online food delivery service mobile app in Manhattan, one can assume that the target audience will be those living in New York.

• Understanding the buyer’s demography, lifestyle, and behavior Conducting extensive surveys – online and offline
• Using various marketing strategies
• Researching competition and competitor apps

The Bottom Line

Earning the trust of your customers for your on-demand mobile app is crucial. It all comes down to the level of convenience, swiftness, and how efficiently your app supports their orders, tracking, payments, and reviews. Ultimately the deciding factor will be the waiting time between placing the order and delivery.

If you all eyes to develop an on-demand app for your business, you can always reach out to us, the USA’s best app development company. We offer flexible, responsive, and custom mobile app development that meets the needs to grow your business.

Tell me one Uber ride when the driver did not call you to confirm your location or to get directions to it. In on-demand app development, people often overlook the most important aspect—the human players. No matter the amount of technology that goes into on-demand app development, at the end of the spectrum are a set of humans connected over the app. On-demand apps acts as a platform that connects drivers, delivery persons, professionals, handymen, etc. with the customers.

Technologists often believe that an on-demand apps doesn’t need any sort of P2P communication to work and entail app2app communication will suffice. But that is often not the case. While technology is perfect, humans aren’t and that goes for all of us. For example, location services on-demand apps talk to can detect the precise location of the rider and the app can communicate the same as pickup location to the driver app over a data connection. What if the rider starts walking from the pickup location while the driver is coming? The driver will arrive and will find nobody there and have to resort to call the rider to learn his updated location and drive there.

On-demand Apps Need Convenient and Transparent Communication

On-demand services were meant to be perfect no waiting, no software or technical issues, no dialing, no miscommunication but… You need in-app messaging to overcome human flaws and technology limitations.

If we talk about popular app-based taxi hailing services, there are three streams of in-app communications possible.

1. Customer and Driver

2. Rider and App Support

3. Driver and App support

If we talk about food delivery or hyperlocal delivery channels like local grocery delivery, we can add one more actor; vendor and three more streams of communication.

1. Customer and Vendor

2. Delivery Person (Driver) and Vendor

3. App Support and Vendor

Delivering support to customers, vendors, and drivers at the same time may lead to break in support quality and app ratings. Indeed, disappointing moments can turn around an unfriendly experience. A quality in-app messaging experience makes way for simple, approachable and uncomplicated communications.

In all cases of communication, when things go wary, on-demand app providers will contact the customer directly for most transparency. Even if the delivery is delayed, transparent communication enabled by app to app communication can do a great deal of damage control and save your app rating from going down.

Messaging in On-demand Apps is a Potential Cost Saver

On-demand tend have standardized supply or low average order values (AOV). For instance, Lyft synchronizes rides that are identical and the supply remains homogeneous. Doordash delivers food orders in low average order value, say, $10 plus taxes, tariffs, and tips, putting it around $17. All in all, they can afford dedicated support desk with 100s of staff at every location.

Since on-demand services are in low average order value, in-app messaging can come out as a potential cost saver. Support staff can coordinate all players of an on-demand marketplace — vendors, drivers, and customers;  and bring transparency in the entire communication process.

If you have been operating an on-demand app or in this case any app, you know sending SMS is not exactly cheap. In-app messaging can be a lifesaver for the startups trying to save every penny to support sustenance.

What About Privacy?

If your on-demand app solution shares the phone number of the driver and passenger with each other, you may end up in a major privacy problem. A frustrated passenger may use the same phone number to threaten the driver afterwards. There are many cases where a driver was found harassing a female passenger by endlessly calling her number. Such cases when reported may not go well with privacy advocates and may subject your organization for negligence, which may lead to bad press and lawsuits.

On-demand providers have tried to overcome this problem by masking users actual number with a proxy number but again calling doesn’t go well with the framework of on-demand app solutions.

In-app messaging can envelope the need to share phone numbers and save you from privacy issues. On-demand app solutions providers can easily monitor chats happening over their platform if a user reports and can take action against reported drivers, vendors even customers.

In-app Messaging Makes Way for Premium Support

On-demand economy relies upon the timing of demand; when and where a customer wants his delivery at—integrated in-app messaging will deliver “on-demand” communication with the following benefits.

• “humanize” the driver and get fewer bookings cancelled
• Privacy and a unique ID
• reduce calls and SMS and cut cost
• Monitor communications for any mishap
• Sending location without revealing identity

On-demand + In-app Messaging = Better, Secure, and Premium Support

In-app messaging facilitates coordination between multiple sides of an on-demand solution and bring about communication transparency to user experience on both supply and demand side of the spectrum. Reduce dialing and terminated bookings, enable your users to communicate openly without compromising their privacy. With the right messaging APIs, you can bring about in-app messaging in your on-demand app solutions in a few easy steps. That is, you can introduce in-app messaging without added hassles to your on-demand app development team.

“Recently, I, along with my mates, was having a gala time watching the Super Bowl – the annual championship game of the National Football League. Watching Pittsburgh Steelers pleasing the NFL Super Bowl was like beholding an olden time.

But, in such scenarios, we skipped our dinner time and no one was in the mood to get out and stalk for food. Suddenly, one of my friends bumped up aloud ‘Cheese Hamburger … anyone’? Our silence turned into affirmation and again she shouts – 15 minutes guys… dinner will be held before the ceremony starts.

And I was like ‘what heck you just did? She simply replied ‘Zomato app girl; ‘this just doesn’t stop here, she sent me a link on WhatsApp and asked me to add a referral code to avail of discounts. I am like, ‘Cool… Sounds great buddy!!!’

This is The Magic of On-demand Apps!!!

Living in a digital world, everyone is busy with their tight work schedules, difficult to find time to get everything we want. Before the internet, smartphones, and mobile apps, people had to pull themselves to diverse stores to buy their preferred products. But today, as we have moved out of traditional times and with the arrival of on-demand apps, it has now become moderately easier to get everything delivered to your doorstep.

As per the Harvard Business Reports, the on-demand economy is attracting more than 22.4 million consumers annually in $57.6 billion spending. All these on-demand services include retail services, freelance services, home services, transportation, food & grocery, health services, and other similar services.

Do you think the trend of on-demand apps will fade away? The answer is a BIG NO!!!

This new list of on-demand app-based services is making the lives of urban elites more ingenious by offering convenience:

• From cleaning your home to making your everyday laundry
• From gratifying beauty services to amazing photography
• From dog sitter to babysitter
• From pizza delivery to Liquor
• From home decoration to maintenance services

Hence, many entrepreneurs are keen to invest in such services that can meet the expectations of customers within their price range as well as can be easily available to them at their convenience. Considering Uber or AirBNB – the top on-demand services company strives to carve out a niche out of the traditional market space.

The on-demand business model has a remarkable goal – to complete a customer’s demand with the instant provision of goods and services. The on-demand apps are giving curves to millions of entrepreneurs and have taken over several industries. With a winning on-demand business model merged with a user-friendly mobile-based platform, you have the secret blueprint for building millions of dollars.

The sole key is to take the on-demand services to a large audience and the below tactics can help you to do the same.

• An undisturbed User Interface

It is said “First impression is the last impression” and this is definitely true for mobile applications as well! The USP of any mobile app is the simple and easy user experience which must be the sole goal for any appreneur. To simplify let’s consider on-demand apps in the retail industry – Amazon, eBay, etc. It is integrated with:-

1. Cart information on every page
2. Options to remove the product from the cart
3. Showing related products
4. Filter option to choose the products based on personal choice
5. Integrated with various third-party payment gateways

Easy navigation in the mobile app will help users to fetch information easily and since it is transparent, it will urge the users and clients to trust you which will ultimately help to grow the business.

• Talk with the customer and ask for feedback

It is very crucial to have regular touch with the user of the mobile app, as customer feedback can make or break your business. With on-demand apps, you can send promos, offers, and discounts which help to keep them hooked. Seamless communication helps in handling their queries or accepting their feedback which is the stepping stone for an on-demand business model.

To collect feedback:-

1. You need to track the right metrics
2. Use In-App Net Score Promoter surveys
3. Savvy Support Communities
4. List the app in some Feedback websites
5. Call to Action on every page
6. Regular updates of the app and other social media handles

• Personalization and Customization

Undoubtedly, personalization in on-demand apps is always appreciated by users. Offering the personalization settings evidently is a win-win situation as the customer will simply pick up your app over other similar apps. Flexible settings like the dashboard, color, themes, fonts, and sizes will help the customer to build up a positive emotion towards the app and will unquestionably prefer and refer to the app. Customization enables the users to craft their personal choices about what they crave to see or locate preferences for how information is prepared or displayed. This ultimately enhances user experience because it enables the users to control their interaction.

For instance: Zomato – A food-ordering app

• Zomato immediately lets the user know this page is personalized for them
• Personal Hello and link to the user’s account
• Understands the user’s location and shows the nearby location
• A list of places, users who have been there, followers, photos, etc. everything is personalized

The rise of these companies has shaped a competitive market which resulted in remodeling the slow-moving industries with technological innovation. Take into consideration some of the ground transportation, laundry, grocery, and food industries. These industries are the leading examples of how mobile app technology redefined these industries with the advent of on-demand apps and the efforts of mobile app developers. Here, a large part of the growth is because of how the application of new technology added value to the already existing infrastructure.

Major factors create a niche for the on-demand apps market:

• Ease –People look for services that they find suitable and that can deliver quickly
• Nearby accessibility–They have a preference to get the services within their reach to access it quickly
• Value of product –Fast and excellent services triumph over the expectation of people
• Cost-efficiency –Products and services must meet the affordability of common people to become more popular
• Swift and Easy Payment Mode –Trouble-free payment option increases the user experience in buying products or services, gratifyingly
• Awareness of Services –People should be aware of the convenience of on-demand services in order to increase their reach among people.

How on-demand apps will impact your business?

The on-demand economy is here to stay for a long. The time people spend on mobile apps depends on the kind of experiences they get and their interests. Additionally, the customer does expect a personalized experience, which is why on-demand app development is a trend that every appreneur needs to pay attention to. However, you must also analyze your competitors and make sure your mobile app provides the services in a more simple way for the users to purchase them.

Being, one of the best on-demand mobile app development companies, TOPS Infosolutions is aware of all technical aspects and their implementation which is important for crafting box on-demand apps. Having years of experience in developing on-demand apps in various domains, we would strive to provide your with business on mobile to give your customers ease and convenience.